Return Policy Retail

We’ll gladly accept returns or exchanges for most Acnegame.com purchases within 30 days of the PURCHASE date.

  • Returns for our handmade soap are not accepted, considering its crafted nature and for sanitary reasons.
  • Products must be unused and in its original sealed condition.
  • We will issue a full refund upon receiving your items within 30 days of the PURCHASE date.

Please note, when purchasing a specially priced kit or bundle, products from the bundle or kit may not be returned individually.

Please mail your package to:

Acne Game 
Retail Returns  
12290 Washington Highway Ashland Virginia 23005